SODA Policies

• Registration is completed online or in person.
• Class placement is based on age, experience, and instructor recommendation.
• Changes to placement may occur within the first 6 weeks of classes
• Enrollment is first-come, first-served.

• Tuition is due on a monthly basis (unless otherwise stated).
• Registration fees will be collected upon enrolment 
• Payments can be made via studio portal or e-transfer.
• Late payments may be subject to a fee.
• Returned/NSF payments may incur additional charges.
• Tuition is non-refundable except in exceptional circumstances.

• We require 30 days written notice to withdraw from a class.
• Tuition is still required during the notice period.
• No refunds are issued for missed classes.

• Consistent attendance is important for student progress and group learning.
• If a student will be absent, please notify us in advance.
• Make-up classes are not guaranteed.
• Excessive absences may impact participation in performances.

Students are expected to arrive dressed appropriately for their class:

• Proper dancewear and footwear are required for safety and technique.
• Hair should be secured away from the face.
• No jewelry (except small studs).
• Bare feet are acceptable for certain classes.
• No restrictive clothing. (jeans, belts, buttons etc.)
• Please review dress code specifics for each class

We aim to create a respectful and focused learning environment:

• Students should listen and follow instructor guidance.
• Kindness and respect toward others is expected at all times.
• Disruptive behavior may result in removal from class.
• Phone use will not be permitted during class. 

               All communication to students can be done through the studio directly

• Please keep students home if they are unwell.
• Injuries must be reported to the instructor before class begins.
• Emergency contact information must be kept up to date.
• We strive to maintain a safe and clean environment for all.

• Participation in performances is encouraged 

               but may be optional depending on the program.

• Costume fees and deadlines will be communicated in advance.
• Attendance at rehearsals is important for participation.

• SODA will be closed on statutory holidays.
• Unforeseen closures will be communicated via email/social media.
• Classes missed due to closures may not always be rescheduled.

We value open and respectful communication:

• Primary communication will be via email/app.
• Please allow up to 24–48 hours for responses.
• We ask that all concerns be addressed respectfully and directly with the studio director.

 SODA is a safe space for everyone:

• We have a zero-tolerance policy for bullying, discrimination, or harassment.
• All students, families, and staff are expected to contribute to a positive environment.
• We celebrate diversity and welcome dancers of all backgrounds, identities, and abilities.

• Personal information is collected only for registration and communication purposes.
• We do not share or sell your information.